Skip to main content

Segment, the $1.5 billion data analytics startup taking on Oracle and Salesforce, has cut 10% of its total staff amid the downturn

* Data analytics unicorn Segment cut 10% of its staff as it navigates the difficulties brought by the coronavirus-driven downturn. * The company, last valued at $1.5 billion, offers a customer data platform aimed to take on industry giants like Oracle and Salesforce. It's attracted about $284 million in total funding from investors such as Accel and Alphabet's GV.  * At last count, Segment CEO Peter Reinhardt told Business Insider that the company had over 19,000 customers, including direct-to-consumer unicorn Glossier.  * But as stay-at-home orders and social distancing guidelines have squeezed companies, enterprise companies like Segment are also beginning to get affected.  * Visit Business Insider's homepage for more stories. Data analytics unicorn Segment cut a little over 50 jobs from its workforce on Wednesday, as it navigates the difficulties brought by the coronavirus-driven downturn. Segment CEO Peter Reinhardt confirmed that the startup had laid off 10% of its staff in an emailed statement to Business Insider on Thursday, adding that the company was still adjusting to a situation was changing day-by-day.   Segment will also be restructuring the organization to adjust to the economic changes wrought by the COVID-19 pandemic, Reinhardt added, but did not offer further details.  The $1.5 billion company offers data management and analysis services to customers, and promises to deliver a more complete approach to the business than the customer relationship management (CRM) tools offered by industry giants like Oracle and Salesforce. Its bid to do so won it close to $284 million in total funding from investors such as Accel and Alphabet's GV.  At last count, Segment CEO Peter Reinhardt told Business Insider that the company had over 19,000 customers, including high-profile brands like Glossier, the direct-to-consumer beauty unicorn that closed its stores in March, as the coronavirus began to hit the United States. But stay-at-home orders and social distancing guidelines have squeezed its pool of customers, enterprise companies like Segment are beginning to anticipate a slowdown in their own businesses as IT budgets start to shrink — and is now trying to quickly adapt.  One of the main goals that Segment now has is to build products for "customers being pushed head-first into rapid digital transformation in this new socially-distanced world," Reinhardt wrote. "Balancing these goals in the shadow of the COVID-19 pandemic while making sure that we're well-resourced for the next few years has meant that we had to make the difficult choice of reducing the size of our team and restructuring our organization for this new all-digital world," Reinhardt added.  You can read Segment's full statement below:  "It's true that yesterday was a very difficult day at Segment. We had to lay off approximately 10% of our team.  Over the past month we've been working hard to understand the impact of COVID-19 on our business. As is true for so many, the situation changes day-to-day, and we've had to make several adjustments as new data emerges. In approaching planning for the near and long term alike, we must accomplish three things: (1) deliver great experiences to our customers; (2) take care of and support the Segment team; and (3) invest in continuing to build great products, especially for customers being pushed head-first into rapid digital transformation in this new socially-distanced world. Balancing these goals in the shadow of the COVID-19 pandemic while making sure that we're well-resourced for the next few years has meant that we had to make the difficult choice of reducing the size of our team and restructuring our organization for this new all-digital world. We're working hard to support the well-being of the people impacted by this layoff as well as the rest of Segment. Recent events have shown us that while there are many things outside of our control, what we can control is how we come together to support one another as we move ahead. Our mission and vision remain unchanged, and never more relevant: to enable customer-focused growth with good data." Join the conversation about this story » NOW WATCH: What makes 'Parasite' so shocking is the twist that happens in a 10-minute sequence
https://bit.ly/2Whk19T

Popular posts from this blog

PayPal parts with top advertising executive after shifting its marketing strategy during the pandemic

* PayPal's chief creative officer Steve Simpson, its top advertising executive, left the company after about a year. * The move came after PayPal shifted its marketing strategy during the coronavirus pandemic, placing less emphasis on the brand and more on catering to small businesses, said a source with direct knowledge of the marketing operation. * Simpson's departure followed that of CMO and former Apple executive Allison Johnson in May. Both "decided to leave PayPal" as the company streamlines its global marketing functions, according to a PayPal spokeswoman. * Visit Business Insider's homepage for more stories. PayPal's highest-ranking ad executive Steve Simpson left earlier this month after just over a year as part of a restructuring of its global marketing business. Simpson, who was chief creative officer, was hired to make high-minded ad campaigns to help PayPal stand out from competitors like Square, Stripe, and Apple Pay. But this strategy chan

TikTok confirms it will sue the US government, alleging Trump failed to provide 'due process' before issuing ban

* TikTok confirmed Saturday that the company planned to sue the US government over President Donald Trump's executive orders targeting the popular app. * A company spokesperson said TikTok experienced "a lack of due process as the administration paid no attention to facts and tried to insert itself into negotiations between private businesses." * TikTok, which has surged in popularity over the past year, was known as Musical.ly until it was purchased by the Chinese company ByteDance in 2017 and renamed. * The president on August 6 and August 14 signed executive orders targeting TikTok.  * Visit Business Insider's homepage for more stories. TikTok on Saturday announced it plans to sue the US government over President Donald Trump's executive orders pertaining to its ownership, arguing the company was deprived of its due process rights. The president, who began targeting TikTok in July, issued an executive order August 6 making it illegal for American compani

A pair of former champions headline UFC Fight Night: Munhoz vs Edgar — How to watch

  * UFC Fight Night: Munhoz vs Edgar will be streamed live on August 22, exclusively through the ESPN+ streaming service. * In the main event, former UFC Lightweight champion Frankie Edgar will make his debut in the bantamweight division in the 27th match of his UFC career. * With 13 career wins by knockout or submission, 5th ranked Pedro Munhoz is the former Resurrection Fighting Alliance bantamweight champion and one of the UFC division's most formidible fighters. * Prelims are set to start at 6 p.m. ET and the main card is scheduled to begin at 8:30 p.m. ET. * Every UFC Fight Night event is included with an ESPN+ subscription, which costs $6.99 per month or $49.99 per year. Product Card Module: Monthly Subscription Service Card size: small Former UFC lightweight champion Frankie Edgar will make his bantamweight debut against #5 ranked Pedro Munhoz in the main event of UFC Fight Night: Munhoz vs Edgar on August 22. Munhoz has dominated opponents in his 18 career wins